INTERVENTION PROCEDURES

To Initiate Intervention:

• Send Request in Writing to ANCHOR Office:

• Email Request to info@ANCHORBuildersWarranty.com  OR

• Fill Out Request form at anchorbuilderswarranty.com/file-a-request

• Include Attempts to Resolve and Contact Info

• ANCHOR Staff will Contact you to Schedule an Inspection

 

At the Inspection Expect:  (A Fair and Unbiased Look at the Complaint in Person)

• Who? the Homeowner, the Builder, and a neutral Inspector

• What? A Walk Through of the Problem(s) with Inspector

• When? At a Time Scheduled in Advance

• Where? At the Residence Covered by the Warranty

• Why? To Examine Problems with a Third-Party Inspector

 

After the Inspection:

• The Inspector will Write a Report (about a week or two)

• Inspector determines responsibility under the warranty.

• ANCHOR will Send the Report to Builder and Home Owner